Every year, the Citizens Information Board prepares a number of submissions on different areas of social and public policy. Most of these are in response to invitations by government departments and working groups undertaking a review of an old or a proposed new policy. These recommendations are available for the following years.
Submissions 2010
Submission: Government Departments/Offices Statements of Strategy 2011-2013
Publication Date: August 2010
The CIB believes that Strategy Statements offer a valuable and timely opportunity to copperfasten Government policy on developing citizen-centred services in accordance with its Transforming Public Services Programme. The increasing number of people who require additional support from the State puts significant pressure on the income support and social services systems. A recurring theme highlighted in feedback from information, advice and advocacy services on client experiences of public services is an administrative or communication difficulty relating to one or more Government Departments or agencies. This Submission deals primarily with the delivery of public social services in accordance with the CIB's own remit and is focused on the need for an integrated and citizen-centred delivery of these services.
Submission: Government Departments/Offices Statements of
Strategy 2011-2013 (Word) 
Submission: Citizens Information Board Submission on Code of Practice on the Mental Health Act 2001
Publication Date: June 2010
In response to the development of a Code of Practice on the Mental Health Act 2001 by the Mental Health Commission, the Citizens Information Board identified two aspects of provision that need to be enshrined in the Code – information and advocacy. Information should be comprehensive and transparent and delivered in a manner that promotes autonomy, while being sensitive to the need to protect privacy. In terms of advocacy, guidance should be provided on how people with mental health difficulties can access independent advocacy. The particular needs of people transferring out of hospital into community and young people transferring from children's services to adult services were identified in the submission
